A CRM survey (short for customer relationship management survey) is a poll, or another form of a survey, sent to contacts within a company’s customer relationship management system.The purpose of Customer Satisfaction Surveys is to update, refresh, and – eventually – enrich the existing customer information with insights that could help to serve the target audience better. CRM Hike dynamics 365 survey helps to empower your employees to meet milestones based on client needs.
Customer Survey
Customer Survey
How do CRM surveys differ from other customer polls?
Customer satisfaction surveys give you the insights you need to make better decisions. In fact, we’ve found that businesses who measure customer satisfaction are 33% more likely to describe themselves as successful than those who don’t.
Empower your employees to meet milestones based on client needs. And, if you’re developing a new product or updating an existing one, customers can provide you with invaluable feedback about design and functionality. Oftentimes, customers will show you problems that would have otherwise been missed.
Key features includes
- Creating & sharing online surveys.
- Boosting surveys by customer experience, feedback & market research.
- Edit and delete your Surveys anytime.
- Edit and delete your Surveys anytime.
- Automatically capturing Real time feedback.
- You can Create Automated responses.
- Live reports, Real time leader boards & text analytics.